Frequently Asked Questions

Kiryon is a cloud-based management platform built for service businesses. It lets you manage work orders, customer tracking, inventory, reporting, and billing from a single place.

Kiryon is suitable for electronics repair, phone repair, computer service, home appliance service, musical instruments service, automotive service, and similar technical service businesses.

Kiryon is fully cloud-based. No installation or server management is required. You can start using it immediately from any device with internet access.

You can access unlimited locations. If you have multiple branches, manage them from one account and get branch-level reports.

Yes! You can try all features free for 15 days. No credit card required. When the trial ends, payment is required to continue.

Both are available. Annual billing offers up to 20% discount. You can change your billing period at any time.

Yes, you can change your seat count anytime. Increases take effect immediately; decreases take effect at the end of the current period.

There is no commitment. You can cancel anytime. After cancellation, you can access and export your data for 30 days.

You can pay by credit card, debit card, or bank transfer. Invoice payment is also available for enterprise customers.

Yes! A unique tracking code is created for each work order. Customers can track status 24/7 via the web, and SMS/email notifications are sent when status changes.

Yes, a comprehensive inventory module is included. Manage parts stock, minimum stock alerts, stock movements, supplier management, and barcode/QR support.

Yes, you can create a quote or invoice with one click from a work order. Custom templates, PDF output, and email delivery are included.

Yes, advanced reporting lets you track revenue, work order counts, technician performance, customer analytics, and more with visual charts. You can export reports to Excel.

Your plan includes 3 users. You can purchase extra seats to increase the limit. You can assign different permission levels to each user.

Absolutely. Data is protected with 256-bit SSL encryption and daily backups. A KVKK-compliant infrastructure keeps personal data secure.

Your data is stored in secure data centers located in Turkey, compliant with KVKK and international security standards.

Yes. You can import data from Excel, CSV, or your existing software. Our support team helps you through the migration.

Yes, you can export all your data to Excel or CSV at any time. Your data is yours and always accessible.

Kiryon is a fully mobile-responsive web app. You can use it from any browser on tablet or phone, and add it to your home screen like an app.

We support the latest versions of Chrome, Firefox, Safari, Edge, and other modern browsers. Keep your browser updated for the best experience.

We provide 24/7 email and live chat support. Contact us for phone support options. We also offer a help center and video tutorials.

Yes, we provide free onboarding training for all new users. We also offer video tutorials, help articles, and live webinars.

API access is available on request. You can integrate with your systems and build custom apps.